Can you help a business that does not have an in-house HR team?

Yes. Giraffe People HR gives small and growing businesses access to experienced HR support without the overhead of employing a full-time internal HR function.

Commercial HR support · Surrey · Sussex · Kent

HR Consultancy in Surrey, Sussex & Kent for Growing Businesses.

Q: What HR services can a small business outsource?

Support can include employment contracts and offer letters, HR policies and procedures, recruitment and onboarding, employee relations, performance management, training, HR systems, progression planning and support throughout the employee lifecycle.

Q: Can you help with employment contracts and HR policies?

Yes. Contracts, offer letters, HR policies and practical procedures can be created or reviewed so they are clear, consistent and appropriate for the way your business operates.

Practical, commercially minded HR support for SMEs that need contracts, policies, recruitment, performance management and people strategy handled properly—without the overhead of a full in-house HR team.

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MCIPD qualified MBA business perspective Based in Horley Surrey · Sussex · Kent

Giraffe People HR 2026 award recognition

People strategy that supports growth. Clear advice. Fair processes. Practical action.

Outsourced HR

Employment Contracts

Employee Relations

Strategic People Management

CIPD - Chartered Institute of Personnel and Development — **Professional HR expertise** Grace McCloud is MCIPD qualified, combining people expertise with an MBA and practical commercial experience.

Recognised HR expertise

Strategic HR with a human perspective.

Giraffe People HR is led by Grace McCloud, MCIPD, MBA, Dip Man. The focus is not generic paperwork: it is practical people management that protects the business, helps employees perform well and gives owners more time to lead and grow.

MCIPDProfessional HR membership

MBACommercial business perspective

Enhanced DBSSuitable for sensitive sectors

HR services across Surrey, Sussex & Kent

Modern HR Architecture.

I take the hassle out of human resource management for small and growing businesses. Support is practical, jargon-free and shaped around how your organisation actually works, with specialist associates available when a wider solution is needed.

HR Policies & Procedures

Clear, jargon-free HR policies and procedures that help you manage people consistently, reduce uncertainty and support legal compliance.

Employment Contracts & Offer Letters

Tailored contracts and offer letters that formalise the employment relationship, set expectations clearly and support compliant people processes.

Recruitment & Onboarding

Structured recruitment and onboarding that attracts, hires and settles the right people effectively, including support with cost-effective apprenticeship schemes.

Performance Management & Training

Practical performance management, training and progression planning designed to strengthen capability, accountability and sustainable business performance.

HR Systems & Staff Records

Help selecting and implementing HR information systems so employee records, monitoring and day-to-day administration are efficient and easier to manage.

Business Coaching & Career Progression

Commercial coaching and progression planning that develops employees, supports stronger decision-making and aligns people growth with business goals.

Stretch your potential

Let Giraffe People HR take the strain off your neck.

As a business owner, your time is precious. If employee issues, recruitment, policies or performance conversations are pulling you away from clients, growth or family time, outsourced HR support can give you that time back.

I support the full employee lifecycle—from resourcing and employee relations to learning, engagement, progression and the end of employment—so you can focus on what you do best.

Talk through your HR challenge

Outsourced HR in Surrey, Sussex & Kent

Local HR expertise across Surrey, Sussex & Kent.

Based in Horley, Giraffe People HR supports businesses across Surrey, Sussex and Kent that want experienced, responsive HR input without employing a full-time internal HR function. Support can be ongoing, project-based or focused on a specific people issue.

Commonly supporting businesses in and around:

Surrey

HorleyReigateRedhillGuildfordWokingDorkingEpsomLeatherhead

Sussex

CrawleyHorshamEast GrinsteadHaywards HeathBurgess HillBrighton

Kent

SevenoaksTonbridgeTunbridge WellsMaidstoneWest MallingAshford

Outsourced HR without the overhead

Flexible support for SMEs that need experienced HR input without the cost of a full-time in-house team.

Practical employment support

Contracts, policies, employee relations, recruitment and performance support shaped around the needs of your business.

Commercially minded advice

People decisions are considered in the context of performance, culture, risk, growth and the realities of running a business.

Client feedback

What businesses say about working together.

Real feedback helps prospective clients understand what the experience is actually like. These reviews are displayed directly from Google through Trustindex.

5.0 from 7 Google reviews

5.0 / 5 Google rating 7 Google reviews Live Trustindex widget

    
 
 
         
   Nicholas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grace has helped me with a employer dispute. She has helped every step of the way funding legal solutions which I never knew about. She has been professionally astute and never gave up even when I wanted to do so. I highly recommend her.
  
 
        
   James Way (JWAY) 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grace is simply superb at what she does. Everything she does she does with passion and with a determination to get the best for her clients. Couldn’t recommend her more
  
 
        
   Joe Ashurst 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grace at Giraffe People was fantastic from start to finish on the services I needed but keeps in touch with updates on any changes in the laws too. She was friendly, very knowledgeable and so helpful for what I needed in my business. Highly recommend!
  
 
        
   Jenna Wilkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grace has a wealth of knowledge and is really an expert in the sector! Highly recommend for any business without a HR department!
  
 
        
   Creative Vision Promotions 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grace is extremely knowledgeable on HR And is a great asset for any business and i would highly recommend
  
 
        
   Carlo Sheldrake 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grace is absolutely amazing at what she does. She gives honest advice and charges very competitive fees. She has a great personality which makes working with her a breeze. I highly recommend Grace.

Community First

Our values

Championing Giving Back.

At Giraffe People HR, success is more meaningful when it is shared. My commitment to people extends beyond the boardroom and into the community.

A percentage of fees supports charitable and social-impact causes, helping business growth contribute to something wider.

Surrey · Sussex · Kent

Core Coverage

Purpose

Values Driven

View giving-back initiatives

The methodology

Forward-Looking Strategic Growth.

Growth and profitability are not only about spreadsheets; they are also about people. Fair, consistent people processes throughout the employee lifecycle can reduce distraction, strengthen performance and protect business relationships.

Hiring & Attraction: Build the foundation with the right recruitment process and the right people.
Employee Experience: Use clear expectations, engagement and development to support performance and retention.
Strategic Exiting: Handle the end of employment with a fair, clear and commercially sensible process.

As a business owner, your time is precious.

Are employee issues pulling you away from finding and serving clients?

Is managing your team taking up time that should be spent on growth or family?

Are HR details stopping you from concentrating on your core expertise?

“Let me handle the detail, so you can focus on what you do best.”

I collaborate with a network of specialist associates to offer a broader range of HR solutions when a business need requires additional expertise.

Surrey, Sussex & Kent HR questions

Practical answers for local employers.

Useful answers to the questions business owners commonly ask before outsourcing HR support.

Do you provide outsourced HR support across Surrey, Sussex and Kent?

Yes. Giraffe People HR is based in Horley and supports businesses across Surrey, Sussex and Kent, including Reigate, Redhill, Guildford, Crawley, Horsham, East Grinstead, Haywards Heath, Brighton, Sevenoaks, Tonbridge, Tunbridge Wells, Maidstone and surrounding areas. Support is also available more widely across the UK.

What HR services can businesses in Surrey, Sussex and Kent outsource?

Support can include HR policies and procedures, employment contracts and offer letters, recruitment and onboarding, employee relations, performance management, training, HR systems, progression planning and advice throughout the employee lifecycle.

Can you help a small business without an in-house HR team?

Yes. The service is designed to give small and growing businesses access to experienced HR support without needing to employ a full-time internal HR function.

Can you help with employment contracts and HR policies?

Yes. I can create or review contracts, offer letters, policies and procedures so they are clear, practical and appropriate for the way your business operates.